FAQ Related to Medical Marijuana Service

How does the telemedicine service operate?

We are an online based company that helps you get your medical cannabis card in a fast and affordable manner.  We help you through the process of a medical cannabis evaluation by providing detailed instructions so you know just what to do.  We get you in touch with a medical physician who will help to evaluate your situation and determine if you are a good candidate for the card.   Our process is a basic three steps:

  1. Fill out the application and talk to physician via videoconference
  2. Make a payment
  3. Visit a dispensary

We keep the process as simple as possible to help you get your card as quickly as possible.

Our Benefits

  • Open 7 days a week.
  • California Medical Board Licensed Cannabis Doctors.
  • HIPAA and ASA Compliant.
  • 24/7 Verification by Phone or Online.
  • HIGH QUALITY Plastic Photo ID Cards.
  • NON SELF INCRIMINATING Medical Marijuana Forms.
  • Evaluation is FREE if you are NOT approved.
  • Serving ALL eligible Californian’s 18 years and older.

Is the service safe and legal?

Yes!  Using telehealth services with a licensed physician, our services are completely legal and safe.  With technical and clinical standards as a guide, as well as decades of research and demonstrations, telehealth allows our services to be a safe, legal, and cost effective way to extend our health delivery services.

What is telehealth?

Telehealth is the remote delivery of health care services and clinical information using telecommunication technology. The medical services that are provided when the patient and health care provider are separated by physical distance with telehealth. However, telehealth, sometimes referred to as telemedicine, is used as a medical management tool and is not an isolated form of medicine.

What is HIPPA?

HIPPA stands for Health Insurance Portability and Accountability Act.  HIPPA establishes national standards for electronic health care transactions and reflects a move away from cumbersome paper.
Under the United States legislation, HIPPA provides data privacy and security provisions for safeguarding medical information.

How do I know if I qualify for a medical marijuana evaluation?

As long as you are over the age of 18 and believe that MMJ will help to alleviate some of your medical condition symptoms you can qualify for an evaluation. Check qualifying conditions page

What can I expect from a medical cannabis evaluation?

A medical cannabis examination is no different from seeing any other type of physician for a consultation.  Your visit will be considered part of your confidential medical record and your doctor will discuss your medical condition and the potential effects of using MMJ will have on your symptoms.  During the evaluation, your doctor will perform an exam based on your medical condition and make his diagnosis. After approval next step is to make a payment and receive your MMJ recommendation letter in mail 2-3 days.

Why do medical cannabis doctors give out recommendations instead of prescriptions?

Cannabis is classified as a Schedule I drug, and because of this, prescriptions are illegal.  Because of this classification, physicians must write prescriptions, often called “recommendations” for their patients.  The recommendation is basically a statement from your physician stating his or her professional opinion that MMJ would be beneficial for your specific medical condition.  So the main difference between cannabis recommendations and cannabis prescriptions is that a medical cannabis recommendation will help you to gain legal access to cannabis, and a prescription will not.

Is there a difference between a doctor's recommendation and an ID card?

The doctor’s recommendation is a document that gives you legal access to use medical cannabis.  The card is your recommendation in an easy to carry form.  You need to get your card accepted by local dispensary, but you should also present a physical copy of your recommendation with the first visit.  Most dispensaries will need this anyway before they will actually give you any kind of service.

How private are my records? Can anyone see them?

We specialize in confidentiality.  Your records will not be shared with anyone without your permission.  Under HIPPA Privacy Rule, we are required to provide appropriate safeguards to protect the privacy of personal health information. With set limits and conditions on the uses and disclosures that may be made of such information without patient authorization, your personal health information will stay confidential.

Can I get put on a government list?

Many people back out of using their doctor recommendations due to fear of being put on a government list.  We are here to tell you that this list does not exist.  We stand strong and mean it when we say that your records will be confidential.  HIPPA Privacy Rule protects you and your personal health information.  Without your written permission law, DMV, and potential employers cannot access your medical records.  We abide by all of these standards and rules, and we want to keep your information as confidential as possible.

Is there anything that I should look out for when going through the process?

It’s good to know your background knowledge ahead of time before diving into the process.  By this, we mean that you look into your medical condition and see if your state allows for your medical condition to be treated, and what kinds of effects you should expect from using MMJ for your condition.  By having a little bit of prior knowledge you can be better equipped to handle and understand whatever information is thrown at you.  We try to make the process as simple as possible, but the more you know about what you’re up against the more we can help.